HLTH-755 Quality Improvement and Patient Safety
The production of healthcare is a service of significant personal and social consequence, and the quality of that service is high on the agenda of every healthcare leader. Many industry trends are interacting to provide new challenges and opportunities for managers in healthcare quality and patient safety. Among those trends are new ways of organizing and delivering services, new technologies, the growth of consumerism and patient-centered care, and new standards and expectations. This course focuses on the complexities and processes of assuring quality and safety in healthcare organizations. Among the topics covered in this course are creating a culture of safety, establishing and sustaining organizational alignment, quality/safety implications for accreditation and regulatory compliance, and measuring and improving the patient experience.
Prerequisite
Academic Unit (Computed) in the selection list Accounting, Accounting and Business Law, Business Administration, Business Administration Executive, Business Analytics, Business Law and Ethics, Entrepreneurship, Finance, Health Administration, Information System, Information Systems and Operations Management, INTO Sawyer Business School, Management and Entrepreneurship, Management Studies, Marketing, Moakley Center for Public Management, Public Administration, Public Administration and Health Administration, Sawyer Business School, Strategy and International Business Or Programs of Study any in the selection list Business Economics Major BSBA
Offered
Fall 2, Spring 2