Medical Office Support Certificate II

Program Description

The Medical Office Support Certificate II is designed to prepare the student to work as front office staff in a variety of ambulatory healthcare settings, such as outpatient centers, clinics, and doctor's offices. Responsibilities include answering incoming calls and scheduling appointments, arranging clinical procedures, assisting in the completion of necessary forms, maintaining hard copy and electronic patient records, and computerized data entry. Duties related to financial processes may involve billing, medical coding, and handling insurance forms.

Courses will introduce the student to topics in medical terminology, medical ethics, and verbal and written communication. The Medical Office Support Certificate II is designed to allow for a smooth transition to the Medical Assistant Certificate I program.

Program Requirements

Course Requirements

CMAP 1680Microcomputer Applications:

3 credits

 

COMM 1030Interpersonal Communication

3 credits

OR

COMM 2130Human Relations

3 credits

 

HLTK 1200Medical Terminology

3 credits

MEDA 1500Medical Office Administrative Procedures

3 credits

 

Total Credit Hours: 12