Email
All Mercy College students are required to have a College email account. Email accounts are assigned to students when admitted, including network user name, email address and password. Email accounts will be used to send important correspondence from the College. Email accounts should be checked daily. All email is the property of Mercy College. Email accounts have 2GB of storage space, so it is important to delete unwanted messages. Students should check the Sent box and the Deleted box, also. Mercy College email cannot be bulk forwarded to another email address, but individual emails may be forwarded as needed. To enhance email security, students are required to install the Symantec VIP 2 Factor Authentication App on their personal phones or tablet devices as part of the login process for email accounts.
Passwords expire every 90 days for security protection. Students can change their email passwords at any time via the link provided on the Mercy College website under the IT Help page. If a password is forgotten, contact the Service-Desk at 1-800-498-1408.