HCD-7030 Healthcare Delivery
Operations management is the design and management of the processes that transform inputs into finished goods or services. This course presents an analysis of the operations within health service organizations like hospitals and other health care institutions, and provides management tools and principles that are used to plan, organize, staff, and control the essential processes and systems of those health care organizations. The course also presents advanced techniques that can be used to manage and improve health care services to the benefit of both an organization and its patients. The primary areas of operations management that will be discussed include operations planning, financial management, supply and Inventory management, technology management, and process and quality improvement activities.