MGT 2130 Human Relations
This course is designed to help the student develop effective human relations skills for the workplace and personal life. The student will explore human relations from a personal, interpersonal, and organizational perspective. The student will examine their ability to solve problems and think critically about relationships with peers, co-workers, supervisors, and others. Developing an understanding of human relation skills critical for success is essential in today's changing and diverse environment. A student earning credit in this course may not earn credit in COMM 2130 (3 lect.) ORAL
Major Topics
- Interpersonal, organizational and personal communication
- Personality type evaluation and emotional intelligence
- Diversity and cross-cultural competence
- Self-motivation and goal setting
- Ethical behavior, values and leadership
- Managing conflict, stress, and problem solving
- Verbal and non-verbal communication strategies
Outcomes
In order to successfully complete this course, the student will:
Explain the importance of strong communication skills for professional environments.
Evaluate the impact of personality types on communication in personal and professional relations.
Determine effective strategies for conflict management and problem solving in personal and professional settings.
Identify traits and characteristics of effective leaders and leadership styles.
Analyze the influence of changing technology on professional and personal communication.
Demonstrate verbal and non-verbal speaking competencies in a professional setting.