Software Support Specialist, AAS

Program Description

The Associate of Applied Science in Software Support Specialist degree is designed for students who wish to prepare for positions as Help Desk Technician, Technical Support Specialist and Customer Service Representative. Software support specialists provide technical assistance and support for computer users.

The general education requirements are designed to encourage students to develop skills such as critical and creative thinking, computation and communication, lifelong learning and technical skills, all of which are highly desirable in this career.

General Education Requirements

Writing Level I (WR1) 3 credits
American & Wyoming Government (POLS 1000) 3 credits
MATH/APPM/LSCI 3 credits
Student must complete six (6) credits of general education courses distributed over two (2) different general education areas, one of which is either WR2 or ORAL.
ARTS/HUM/IT/ORAL/SOC/WR2 (In program)
UNST 1 credits

Program Requirements

Course Requirements

Course NumberTitleCredits
BADM 1020Business Communications

3 credits

CMAP 1615Operating Systems:

3 credits

CMAP 1650Introduction to Networking

3 credits

CMAP 1725Word Processing Applications:

3 credits

CMAP 1775Spreadsheet Applications:

3 credits

CMAP 1815Database Applications:

3 credits

CMAP 1920Hardware Maintenance

4 credits

CPED 1000Co-Op Work Experience I:

3 credits

CSEC 1500Computer Network Security +

3 credits

ENTR 1505Entr I: Entrepreneurial Mindset

3 credits

 

MGT 2130Human Relations

3 credits

OR

CO/M 2130Human Relations

3 credits

 

PFDV 1500Managing Career Development

3 credits

CMAP 1615, CMAP 1725: Students who have limited or no computer experience must take CMAP 1680 before enrolling in CMAP 1615 or CMAP 1725.

Program Electives

Courses selected from following program electives must be approved by major academic advisor:

Course NumberTitleCredits
ACCT, BADM, BOTK, CMAP, COSC, CSEC, CPED, ENTR, IMGT, MGT, MKT

10 credits

General Electives (3 credits)

Total Credit Hours: 60