HRM 1501 Lodging Management / Front OfficeýProcedures
This course presents a systematic approach to lodging management and front office procedures by detailing the flow of business through a hotel, from the reservations process to check out and settlement. This course also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Front office procedures and management are placed within the context of overall operation of a hotel. Prerequisite: Completion of
BADM 1005 or
MATH 1000 and Completion of
ENGL 1010,
CO/M 2130,
POLS 1000 and
FIN 1001. (3 lect.)
Prerequisite
Completion of BADM 1005 or MATH 1000 and Completion of ENGL 1010, CO/M 2130, POLS 1000 and FIN 1001.